WEBFI-WordPress-How to Fix Destination Folder Already Exists Error in WordPress

Are you running into the error ‘Destination folder already exists’ when installing a plugin or theme? This can be due to a failed uninstall of a plugin or possibly an error when installing a new plugin but it can be confusing when you first run into this error. In this video, we will show you how to fix the destination folder already exists error in WordPress.

The most common reason for the destination folder already exists error is due to how plugins are added to your site. The plugin extracts the zip file into a folder named after the file itself but if there is already a folder with that name then WordPress aborts the installation and gives you the error message that the destination folder already exists.

The first thing you should do is go to your all themes or all plugins section in your wp-admin depending on what you are currently trying to install on your site. You may have already succeeded in adding the plugin or theme so you would want to ensure there is not an inactive version of what you are trying to install already on your site.

If you do not have a version installed on your website currently then it could be an issue when it was uninstalled where we would need to use an FTP client. If you do not know about FTP you would want to take a look at our article:

Under your wp-content folder, you will see a plugins folder and a themes folder, depending on what is giving you the error you would want to go to the theme or plugins folder. While in the folder you should find the folder for your theme or plugin that is causing the error. Right-click and delete the folder and that will remove the folder to prevent that error from the plugin or theme.

Text version of this tutorial

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  • Ideias da Fia on July 24, 2019

    What if you can´t delete the plugin folder even if it is empty and all?

  • Nigel Anicette on August 24, 2019

    Oh, I get it. So basically you have to check the themes or plugins area and if it's installed, then don't worrry about, you don't need it. If it isn't here and your still getting the error, then you have to do this next step. You have to use the FTP client to login to your website's backend.So that you check on the folder structure from there. You can use any FTP client like,take Filezilla for example. From that client, go to your WP content folder, go into the theme/plugin folder that your working on and take a look at the folders here. You see the plugin folder showing your site, then we need to go in and delete that. To do that just right click, click delete and it should be gone. Go back to the dashboard, go your plugin area, click add new, upload plugin and find your file. Click install now and activate the plugin or theme.That's it.

  • Learn English with Engli-teach on October 8, 2019

    Thankyou. Your videos and knowledge on 'anything' wordpress are by the far the best.

  • MD RIJVEE AHMED RABBI on October 27, 2019

    Thanks,,, best tutorial

  • Saif Ur Rehman on November 14, 2019

    Great video. By the way, What is FTP and Filezilla?

  • Frank Font on November 18, 2019

    Thanks !

  • non existent Y on December 28, 2019

    thank you so much for making this video, ma'am. It was very useful 🙂

  • non existent Y on December 28, 2019

    ma'am could I please ask you for an advice? I recall that at the time of setting up elementor to my website, I was using a different computer. Right now, I am using another computer and after deleting the elementor plugin from my 'plugins' page, when I tried reinstalling it, it kept showing the error, ' Destination Folder exists' ( An error occurred while installing Elementor: Destination folder already exists. /home3/stardust/public_html/wp-content/plugins/elementor/)

    How is this possible? When I am using a different computer? I checked " Filezilla" and I could locate no such folder (it must be because I am using a different computer).

    Could you please guide me at this point?

  • Andi Dean on March 6, 2020

    Thank you! This solved my problem in 5 minutes.

  • B. D. on March 19, 2020

    Thanks! perfect

  • May 10 on April 20, 2020

    thanks a lot! you saved my life

  • Suhasshetty5 on April 23, 2020

    Thank you

  • NaSiR ALi on May 1, 2020

    thank you so much for making this video, ma'am. It was very useful 🙂

  • ZeeJay Films on July 14, 2020

    I've a question i got that error message on my woo commerce plugin so I followed your steps to delete through the ftp but when i deleted the woo commerce folder in plugins it took too many files in the deleting process and took too much time as well what was this? have i done the right thing because it is taking too much time I'm scared that i've done some thing wrong please guide and advise not only for me but for the other users as well so we'll learn in a proper way.

  • Kelvin Airenakho on September 7, 2020

    God Bless you!! You just saved me!!!

  • Labeeq Abdullah on October 31, 2020

    Thanks that was superb!!!!!!!!!!

  • AdeagboBolaji Motivation on January 8, 2021

    How do we go to the wp file folder?🤷‍♂️🤷‍♂️🤷‍♂️

  • Irfan Ali on January 30, 2021

    It actually worked for me. Thanks WP beginner

  • BEP We Test on February 25, 2021

    It works! But when I install my Plugin its stucks at Installing Plugin :/
    I waited many Minutes and Decided to refresh my WordPress and I cant find my Plugin in my Installed Plugins

  • João Pedro Jorge on March 10, 2021

    nice work

  • Rod Ramos on March 31, 2021

    Wow perfect solution to my issue! You are the best! TYSM

  • Esben Martiny-Bruun on April 30, 2021

    You saved me! Thank you so much!!!

  • Bulzai Group on May 10, 2021

    Thank You so much for your helpful video.

  • Michal Ovčiarik on June 11, 2021

    thank you so much!

  • ILLAHI BUX Jagirani on June 15, 2021

    great! it worked thanks a lot

  • Julieann Sarangay Cureg on July 22, 2021

    Thanks. so helpful

  • Ahmed By Ahmed on September 26, 2021

    I want to fix the problem without deleting the file because I don't want to remake all the sides because it's woocommerce plugin so it takes some time to redo all thing

  • ꞨuperƑly on October 7, 2021

    Method is still awesome! thanks!

  • 00TheRealTC on October 12, 2021

    Excellent. Just what I was looking for. Thank you so much.

  • Nougat The Prokrastinator on October 18, 2021

    Thanks ya so much!

  • NAUFAL DAFA on November 7, 2021

    thank you, it works

  • unitraco65 on January 12, 2022

    Thank you for helping resolve my problem.

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